Information We Collect

We collect the following types of information when you visit our website or make a purchase:

• Personal Identification Information: Name, email address, phone number, and shipping information.
• Payment Information: Credit card details or other payment methods (processed securely via trusted payment gateways).
• Order Information: Products purchased, shipping address, order history.
• Technical Data: IP addresses, browser types, device types, and cookies for website functionality.

How We Use Your Information

We use your personal data to:

• Process your orders and provide customer support.
• Improve our website and services based on customer feedback.
• Notify you about updates, promotions, and special offers (only if you opt-in).
• Comply with legal and regulatory requirements.

How We Protect Your Information

Your personal data is protected with the highest level of security. We use secure encryption technologies to protect payment information and ensure your data is handled with care.

We also implement strict access controls within our organization to prevent unauthorized access to your personal information.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, track your activity, and improve our services. You can choose to disable cookies in your browser settings, but this may affect your shopping experience.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

• Service Providers: We may share data with trusted third-party service providers who assist with shipping, payment processing, and customer support.
• Legal Requirements: We may share information when required by law or if we believe it is necessary to protect our legal rights or comply with legal obligations.

Your Rights

You have the right to access, update, or delete your personal information at any time. You can also opt-out of marketing communications by clicking the unsubscribe link in emails or contacting us directly at service@wholesalecrystalstone.com.

Changes to Our Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated date. Please check back periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions about this privacy policy or our data practices, please feel free to contact us:

• Email: service@wholesalecrystalstone.com
• Customer Service Hours: Monday - Friday, 9:00 AM to 6:00 PM (GMT+8)