Shipping Policy
We at wholesalecrystalstone are committed to ensuring a smooth and reliable shipping process for all our customers. Below, you'll find detailed information regarding our shipping policies, rates, processing times, and delivery timelines.
Customer Service Contacts
f you have any questions or need assistance regarding your order, please feel free to reach out to our customer service team. Our representatives are here to help and ensure your shopping experience is pleasant and hassle-free.
Shipping Rates
We offer straightforward shipping rates based on the total value of your order. Please refer to the following breakdown for shipping fees:
- Orders totaling $0 - $100: A flat shipping fee of $10 USD will apply.
- Orders totaling $100 - $200: A flat shipping fee of $20 USD will apply.
- Orders over $300: Enjoy free shipping on all orders above $300.
Processing Time
All orders require 2-3 business days for processing. During this time, we will carefully pack your items and prepare them for shipment.
Estimated Delivery Time
After processing, the estimated delivery time is typically between 7-15 business days, depending on your location and the shipping method selected.
Additional Information
International Shipping: Please note that customs fees, import duties, and taxes may apply to international orders. These charges are the responsibility of the recipient.
Delivery Delays: Occasionally, there may be delays beyond our control, such as customs clearance or shipping carrier issues. We appreciate your understanding and patience in these situations