Delivery Area

We currently offer shipping to the following regions:

• USA（Free Tax）
• Canada（Free Tax）
• UK（Free Tax）
• France（Free Tax）
• Germany（Free Tax）
• Italy（Free Tax）
• Spain（Free Tax）
• And more...（Free Tax）

If your region is not listed, please feel free to contact us at service@wholesalecrystalstone.com to inquire about shipping availability.

Processing Time

All orders will be processed and shipped within 1-3 business days after payment confirmation. Please note that our warehouse does not process or ship orders on weekends or public holidays.

Delivery Options & Estimated Time of Arrival

We offer the following delivery carriers for fast and reliable shipping:

• UPS
• DHL
• FedEx
• USPS
• CNE
• YunTu

All packages are shipped by air, with an estimated delivery time of 7-9 business days.

Shipping Charges

We offer tax-free shipping to all countries. For orders over $500, we offer free shipping. For orders under $500, a shipping fee of $30 will be charged, depending on the destination.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order’s status through the official website of the respective logistics provider or our tracking page.

Duties and Taxes

We offer tax-free shipping to all countries, so you don’t need to worry about additional taxes or duties upon delivery. No additional fees will be charged to you after your order is shipped.

Shipping Issues

Please ensure that the shipping address you provide is correct. We are not responsible for any delivery issues resulting from incorrect addresses. If an order is returned due to incorrect address information, additional shipping charges may apply. In case of delays or lost orders, please contact us at service@wholesalecrystalstone.com, and we will work to resolve the issue promptly.

Contact Us

If you have any questions or concerns regarding our shipping policy, feel free to reach out to us:

• Email: service@wholesalecrystalstone.com
• Customer Service Hours: Monday - Friday, 9:00 AM to 6:00 PM (GMT+8)