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If you have any questions or need assistance, please contact our customer service team through the following methods:

Email:service@wholesalecrystalstone.com

Email:wholesalecrystalstone1@gmail.com
Online Support: Available 24/7
Thank you for choosing wholesalecrystalstone. We are dedicated to serving you!

Shipping Range
We currently offer worldwide shipping. No matter where you are, we strive to deliver your order safely.

Processing Time
All orders are processed within 1-2 business days. Please note that we do not process orders on weekends or public holidays.

Delivery Time
International Shipping: Estimated delivery time is 5-9 business days. All packages are shipped via air freight. Please note that the delivery time may vary depending on the destination country and customs procedures.

Shipping fees are calculated based on the destination country and the weight of the order. The exact shipping fee will be displayed at checkout.

Order Tracking
Once your order is shipped, we will provide you with a tracking number via email, allowing you to check the status of your order at any time.

If your order is damaged or lost during transit, please contact our customer service team immediately. We will address the issue as quickly as possible. Report any damages or losses within 48 hours of receiving the package, and provide relevant photos and information for us to process your claim.